Privacy Policy

Last updated May 26, 2023

This Privacy Policy describes how Candle Waxes (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thecandlewaxes.com (the “Site”) or otherwise communicate with us.

For purposes of this Privacy Policy, “you” and “your” means you as the user of our services.

We may change this Privacy Policy from time to time. We will post any changes on this page. If we make a material change, we may notify you.

Please read this Privacy Policy carefully. By using and accessing our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

1. INFORMATION WE COLLECT

We collect information about you in a range of ways.

Information You Provide to Us. We collect information that you provide directly to us. For example, we collect information when you create an account, make a purchase, sign up for our communications, contact customer service, or participate in a contest or survey. This information may include your name, email address, telephone number, postal address, payment information, and any other information you choose to provide.

Information We Collect Automatically. We automatically collect certain information about your device and how you interact with our Site. This information may include your IP address, browser type, operating system, referring URLs, device information, pages viewed, links clicked, and dates and times of Site visits.

Information from Other Sources. We may also obtain information about you from other sources, including third-party services and organizations.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various business purposes, including:

  • To fulfill your orders and provide our services to you.
  • To communicate with you, including sending you transactional information, order confirmations, and responding to your inquiries.
  • To send you marketing and promotional communications, subject to your preferences.
  • To improve, monitor, and personalize our Site and services.
  • For security and fraud prevention.
  • To comply with legal obligations.

3. DISCLOSURE OF YOUR INFORMATION

We may disclose your information to third parties in the following circumstances:

  • Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
  • Business Transfers: We may share information in connection with a merger, sale, or other business transfer.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
  • With Your Consent: We may share information for other purposes with your consent.

We do not sell your personal information.

4. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar tracking technologies to collect information about your activity on our Site. Cookies are small data files stored on your device. You can control cookies through your browser settings.

5. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us.

You can opt out of receiving marketing emails from us by following the unsubscribe link in those emails.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. DATA SECURITY

We implement reasonable security measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and processed in, countries other than your own. These countries may have data protection laws that differ from your country.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

11. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us.